Privacy Policy

This Privacy Policy establishes the terms under which PEROU MAGIQUE TOURS E.I.R.L processes and protects the personal information provided by our users when using this website or hiring our services.

1. Information Collected

We collect personal information only when you interact directly with us through our contact forms, quotes, or communication channels. This information may include:

• Identification Data: Full name, ID or passport number, and nationality.
• Contact Data: Email address, phone number (mobile/WhatsApp), and country of residence.
• Trip Details: Travel preferences, estimated arrival dates, number of passengers, special medical conditions or dietary restrictions required for the safe execution of the tour.

2. Use and Purpose of Processing

In accordance with <strong>Law No. 29733 (Personal Data Protection Law of the Republic of Peru)</strong> and its regulations, your personal information will be processed for the following specific purposes:

• Booking Management: Process your inquiries, generate tailor-made itinerary proposals, and issue the contracting of direct services (trains, hotels, local flights).
• Traveler Assistance: Provide personalized support before, during, and after your trip.
• Service Improvement: Evaluate the quality of our tourist services through voluntary satisfaction surveys.
• Informative Communications: Send promotional travel newsletters exclusively if you have previously given your explicit consent. You can revoke this consent at any time.

3. Data Security

We commit to adopting the technical, organizational, and legal measures necessary to guarantee the confidentiality and security of your personal data, avoiding its alteration, loss, or unauthorized access.

We do not sell, rent, or lease your personal data to third parties without your explicit consent, except when strictly required for the provision of the contracted service (for example, registering your passport with the Ministry of Culture for entry to Machu Picchu or with airlines).

4. ARCO Rights

You have the legal right to access your personal data in our possession, rectify them if they are inaccurate, cancel them when they are no longer necessary for the purposes they were collected, or object to their processing (ARCO Rights).

To exercise these rights, you can send a formal written request to our official email: perou.magique.jose@gmail.com, attaching a simple copy of your identity document.

5. Cookies and External Links

Our website may use essential technical cookies to improve your browsing experience and site performance.

Likewise, this web portal contains links to external platforms (such as Google Maps or payment gateways). PEROU MAGIQUE TOURS exercises no control over the privacy policies or terms of use of such external portals, so we suggest you review them when leaving our site.

6. Policy Updates

We reserve the right to modify or update this Privacy Policy in accordance with future legislative reforms or corporate needs. Any changes will be published immediately on this same page.